RETURNS POLICY

Return & Exchange Policy

Thank you for shopping with The Original KidzRock Club 

If you are not entirely satisfied with your purchase, we're here to help.

Returns

 You have 14 days to return an item from the date you received it. 

To be eligible for a return, your item must be unused and in the same condition that you received it.

You will need to have your proof of purchase and returns slip.

Refunds & Exchanges

Upon receipt of your order we will inspect and immediately notify you on the status of your refund/exchange. 

When your return is approved we will initiate a refund to your credit card (or original method of payment).

You will receive your credit within a certain amount of days, depending on your card issuers policies. 

If you are returning for an exchange there will be a 48 hour turn around period as all product are made to order. You will be notified of shipment. 

Shipping 

You will be responsible for paying for your own shipping costs when returning an item for a refund or exchange. 

Shipping costs are non refundable.

When returning an item please send it tracked as we will not be responsible for items lost in transit. 

Contact us 

If you have any questions on how to return your item to us, contact us via email at info@kidzrockclub.co.uk